December 2017
Intermediate to advanced
110 pages
2h 20m
English
The focus of this chapter is on the human side of change. It looks at why people resist change even when logically they can see that it is the right thing to do. Often technology fundamentally changes our relationship with our work and our working colleagues; it enables new ways of working, thinking and relating; and such all-embracing change can be disorientating. How people react to change is as much about what is already in their head as it is about the realities of the proposed change. In this chapter, we provide some critical insights about how you as a leader can help people through the various stages of change.
WHY IS THIS IMPORTANT?
For many people, the prospect of organisational ...
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