Demystifying AI for the Enterprise

Chapter 7 Artificial Intelligence in Retail

Shantha Mohan

Integrated Innovation Institute, Carnegie Mellon University

DOI: 10.4324/9781351032940-7

Contents

1. Introduction
2. Chapter Overview
3. The Retail Industry Landscape and Challenges
   • Geographies
   • Products
   • Channels
4. Importance of Data
   • Collaboration
   • Types of Data
   • Data Quality
5. Retail Use Cases
   • Analytics
   • Sphere of Influence and Big Data
   • Customer Behavior
   • Retail Management
     • Managing Demand
     • Out of Stock (OOS) and Availability Management
     • Demand Fulfillment
   • Designing the Stores and E-commerce Websites
     • Product Matching
     • Store Design
     • Product Design
   • Manufacturing
6. Responsible Retailing
7. Future of AI/ML in Retail
8. Acknowledgements
9. Notes

Introduction

Retail according to Merriam-Webster ...