Design: A Business Case

Index

Abductive reasoning, 112

Ability, 10, 19, 46, 51, 54, 55, 67, 84, 98, 124, 126, 135, 154

Agile, 14, 25

Ambidexterity and ambiguity, design, 16–20

Analytics, 75

Argyris, Chris, 46–47, 75, 165

B2B, 86

B2C, 86

B2G, 86

Barclay’s Bank, 28

Bason, Christian, 127

BCG. See Boston Consulting Group (BCG)

Behrens, Peter, 2

Best, Kathryn, 105

Beuker, Ralf, 101, 102

Black box, 15, 97

Blue Ocean Strategy, 39, 43, 71, 72

Bodily intelligence, 155–157

Boston Consulting Group (BCG), 127

Bridging design, xv–xvii, 10–11

shared vision, xvii–xviii

Brown, Tim, 30–33, 112, 141

Buchanan, Richard, 59, 109

Building design capacity, 127–130

Business Model Canvas, 33–34, 127

Business Model Generation, 33

Business tangible, 86–90

Business thinking, 10, 147

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