March 2010
Intermediate to advanced
280 pages
6h 47m
English
book
Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams
by Craig E. Runde, Tim A. Flanagan
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 5. Team Conflict Competence
When we work with teams, we ask the members if they encounter conflict in their work. They almost always say yes and readily agree that they will face it again in the future. When we probe further to see if they have developed processes for handling conflicts when they emerge, they almost always say no. This is why we believe teams have such a difficult time dealing with conflict.
Team conflict is both natural as well as inevitable. It emerges from many types of differences that the members bring to a team such as education, experience, values, culture, personality, and interests. These differences can sometimes lead to people feeling threatened. They can also create expectations about how others should respond. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.