Digital Government Excellence

CHAPTER 9Hillary Hartley: Ontario, Canada

 

Hillary Hartley is Chief Digital and Data Officer (CDDO) in the province of Ontario, Canada, and Deputy Minister of the Ontario Digital Service. As the CDDO, Hillary is responsible for leading the government's digital and data transformation efforts to deliver simpler, more easily accessible services for the people, communities, and businesses of Ontario.

Hillary joined the Ontario government in April 2017. Before moving to Canada, she spent nearly twenty years working with state, local, and the federal government in the US. While working NIC Inc. as a sales and marketing director, Hillary collaborated with many state and local governments on their digital transformation strategies.

In 2013, she was one of the Presidential Innovation Fellows during President Obama's second term. After her fellowship, she cofounded and helped build 18F, the first digital services team in the US federal government, and served as 18F's deputy executive director.

 

 

 

With Hillary, you get a bit of a bargain: two-for-one. She brings to the table her the insights from two governments: the federal one in the US from her 18F gig and the state (or provincial) one in Ontario, Canada. In both roles she was right there at the lead in kick-starting a whole new team and a whole new way of doing digital in that government.

Hillary is the only regional-level digital ...