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Disaster Recovery and Business Continuity, 3rd Edition by Thejandra BS

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CHAPTER 4: COMMUNICATION SYSTEM DISASTERS

‘I beg you take courage; the brave soul can mend even disaster.’

Catherine the Great (1729-96)

What are some of the common methods of communication in organisations?

Organisations have come a long way in exchanging information internally and externally from the good old days of plain telephones and telex. Today we have a variety of voice and data communication methods that companies have become heavily accustomed to. In fact, many would practically shut down if their communication links fail. For example, a large, well established online book seller like Amazon.com may lose hundreds of thousands of pounds if communication links to their website fail for even a short period of time, say during a peak shopping ...

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