CHAPTER 8: IT CONTRACTOR DISASTERS
‘What you spend years building, someone or something could destroy overnight. Build anyway.’
Mother Theresa
Who is an IT contractor?
Any external organisation that supplies technology related equipment, software or services to an organisation is called an IT contractor. All organisations depend on a number of external and third-party agencies for hardware, software, telecom, support, consumables, spares and other IT equipment. This is because it isn’t possible to run any organisation independently without depending on one or more IT contractors for supporting some critical equipment or function. Selecting the right contractor is, therefore, of utmost importance to ensure timely support and assistance during ...
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