Chapter 12
Take the Pain out of Closing the Deal and Shipping
IN THIS CHAPTER
Staying organized
Communicating with the buyer
Efficient packing and sending
Purchasing shipping labels and packing material online
The sale is made and you have a buyer, who has paid, and the money is in your account. Sounds perfect, doesn’t it? It is if you watch your step, keep on top of things, and act like a professional.
In this chapter, I help you figure out how to stay organized by showing you what business information you need to keep and for how long. I also include tips and etiquette on communicating with the buyer so that you’re most likely to come out with positive feedback. In addition, you find out how to pack your item, assess costs, and make sure that the item reaches the buyer when you said it would (oh, yeah … and in one piece).
eBay will be instituting Managed Delivery for sellers sometime in 2020. Although shipping can be the bane of your eBay business, after you learn the ropes, it can even be profitable.
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