Chapter 16
Rules, Policies, and Etiquette (and How to Get Help)
IN THIS CHAPTER
Keeping eBay members safe
Staying current with the rules
Verifying your items through authentication
Saving yourself: Where to go when eBay can’t help
Millions of people transact business every day online and on eBay. If you’re new to this sort of commerce, you may need a reality check. With hundreds of millions of items for sale worldwide, and millions of new listings every day, the law of averages dictates that you may run into some rough roads eventually. E-commerce is anonymous; at least on eBay the playing field is covered by serious ground rules.
In this chapter, I take you through the hard-and-fast policies for users, plus the resources you might need for reporting abuses. This chapter explains how eBay enforces its rules and regulations — and points out how to go outside eBay for help if you run into some really big-time problems.
Keeping eBay Safe with eBay Security
The Security Center area of eBay focuses on protecting eBay buyers and sellers from those who aren’t playing by the rules. Through ...
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