Chapter 1. Introduction and Brief History of QoS and QoE
This chapter provides a brief history of rich media and cloud network evolution, illustrating the background of the concepts of quality of service (QoS) and quality of experience (QoE). It introduces the fundamental QoS/QoE concepts, standards, and the recent networking changes giving rise to the second edition of this book. The chapter specifically covers the following topics:
Evolution of traffic types and classes
QoS and QoE
Circuit-switched and packet-switched network technologies
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