January 2022
Beginner
332 pages
11h 57m
English
Content preview from Essentials of Software Engineering, 5th Edition
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12.2 Product Maintenance Updates and Release Cycles
In the previous sections, we discussed the customer support/service activities and the concerns of fix releases and applying emergency fixes. Aside from product defect problems, there also are small, functional enhancements provided to customers as maintenance updates. Usually, when there is a major functional enhancement or a new platform supported, the software product will be newly priced as a different product release. These new product releases are also developed by the product development organization as opposed to the customer support/service organization. However, these small, incremental changes are not treated as a new product release. They are often included as a part of the customer ...
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