I like Sky. I subscribe to sports, movies, documentaries, high-definition, multi-room, everything really. So when it came to searching for a new broadband provider I looked at their offering of lightning speed and low cost (still waiting for the lightning speed here in rural Northumberland by the way) and ordered my new service.
The order process was a chore, but as a loyal customer I forgave them, just so long as they fulfilled their promise of the new product by Christmas. Then we had some delays, which I was able to overlook – as a loyal customer. Then the router etc arrived on Christmas Eve and only one of our computers worked (luckily ...
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