53 Hills and valleys
53 Hills and valleys

AS you study these techniques you will notice that you go through several distinct stages of learning. There are five and I call them ‘hills and valleys’.


Yippee Curve

The first is the ‘Yippee Curve’. The Yippee Curve is a great place to be because you start to use your new ideas and you get some amazingly quick results. In fact, you’ll be so excited about using the ideas from 5 Star Service that you won’t even notice if things go wrong. And if you’re part of a team of people who are all using the techniques ...

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