December 2018
Intermediate to advanced
329 pages
5h 41m
English
Goals are established based on an organization’s or team’s mission, vision, strategic goals, and improvement objectives.
One or more questions are identified for each goal to refine the goal into information needs.
One or more metrics are identified to answer each question.
Metrics are selected and related back to the goals to ensure that they measure goal attainment and progress.
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