Hardball

ACKNOWLEDGMENTS

In creating this book, we have been helped by many clients, colleagues, and partners.

Our most important acknowledgment goes to our life partners, C. Henri and Catherine, whose unwavering support was the sine qua non of this endeavor.

The book would not exist without the inspiration of the hardball leadership of dozens of businesspeople. We particularly want to thank Steve Englander, Roger Enrico, Dennis Gormley, Michael Jordan, Bill Klehm, Brock Leach, Austin Ligon, Dean John McArthur, Jeri Opera, Steve Reinemund, Charlie Rogers, Lonnie Smith, and Pat Ward.

Many of our colleagues at The Boston Consulting Group shared their knowledge, assisted our efforts, and provided comment on drafts. Thanks to James Abraham, Stephen Amery, ...