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HBR Emotional Intelligence Ultimate Boxed Set (14 Books) (HBR Emotional Intelligence Series)
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HBR Emotional Intelligence Ultimate Boxed Set (14 Books) (HBR Emotional Intelligence Series)

by Harvard Business Review, Daniel Goleman, Annie McKee, Bill George, Herminia Ibarra
December 2019
Intermediate to advanced
2320 pages
22h 17m
English
Harvard Business Review Press
Content preview from HBR Emotional Intelligence Ultimate Boxed Set (14 Books) (HBR Emotional Intelligence Series)

7

The Surprising Persuasiveness of a Sticky Note

By Kevin Hogan

Imagine that you really need to convince someone to do something, such as follow through on a task. You might be surprised to learn that one of the best ways to get someone to comply with your request is through a tiny nuance that adds a personal touch: attaching a sticky note.

A brilliant set of experiments by Randy Garner at Sam Houston State University in Huntsville, Texas, found that a) adding a personal touch, and b) making someone feel like you’re asking a favor of them (and not just anyone) can bring about impressive results when done in tandem.1

The goal of Garner’s experiments was to see what was necessary to generate compliance in completing surveys—which are often quite ...

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Publisher Resources

ISBN: 9781633699427