August 2011
Beginner
25 pages
50m
English
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How to Write E-mails People Will Read
by David Silverman
- Announce what it’s about. The subject line is the only thing you’re sure recipients will read. “Re: re: re:” is not helpful. Neither is “Project Update.” Be specific and clear, as in “Revised Contract for Your Review” or “Off-Site Brainstorming Notes.”
- Stay on topic. The best e-mails say one thing and say it clearly. One-subject e-mails also make it easier for recipients to file messages once they’ve taken action, something anyone who uses Outlook to manage tasks appreciates.
- Provide context. Do your readers know that your company will lose $37 million if a shipment of hamburger buns doesn’t make it to Iowa? If you’re not sure, remind them.
- Focus on the strongest argument. Should those ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.