May 2019
Intermediate to advanced
272 pages
4h 10m
English
Content preview from HBR Guide to Motivating People (HBR Guide Series)
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Contents
Introduction: Why Motivation Is a Manager’s Job
You can inspire people to bring their best selves to work.
BY SUSAN DAVID
SECTION ONE: Assess Engagement on Your Team
1. Want to Know How Engaged People Are? Here’s What to Measure
Look beyond annual surveys to discretionary effort, relationships, and schedule.
BY RYAN FULLER
2. Where Engagement Surveys Go Wrong
Strategies for avoiding common biases when crafting questions.
BY JENNIFER CULLEN
3. Go Ahead: Ask Your Employees If They’re Happy
One-on-one conversations will help you retain and engage them.
BY ALLISON RIMM
SECTION TWO: Understand Common Motivators
4. It Takes More Than Just Extrinsic Rewards to Inspire People
Financial incentives often do more harm than good.
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