INTRODUCTION

The Art of Being Indispensable—from Wherever You’re Working

by Bruce Tulgan

Once, not so long ago, most of us woke up each morning, got dressed, and commuted to work. But times have changed. Today many people are simply rolling out of bed and opening up a laptop (with or without getting dressed). Instead of visiting clients, sitting in conference rooms, and catching colleagues for a quick hallway chat, we’re spending our workdays emailing, Zooming, and talking on the phone.

The trend line of working remotely has been rising steadily for decades. As technology has improved, more and more people have begun working from home, on the road, or in organizations with dispersed locations. During the Covid-19 crisis, those numbers skyrocketed ...

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