CHAPTER 7
How to Resolve a Conflict with a Remote Colleague
by Amy Gallo
Whether you’re exchanging snarky emails, openly disagreeing on a conference call, or giving each other the silent treatment, it’s frustrating and painful to fight with a colleague when you’re not in the same office or time zone. Without the benefit of face time and forced togetherness, disagreements can easily be left unaddressed or quickly spiral out of control.
What makes conflict from afar so problematic? What’s the best way to solve a disagreement with someone who’s in a different location? And how do you mend the relationship if you can’t look the other person in the eye?
What the Experts Say
There are several things that make conflict with a remote colleague challenging, ...
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