HBR Guide to Critical Thinking

CHAPTER 18 How Successful Leaders Think

by Roger L. Martin

We are drawn to the stories of effective leaders in action. Their decisiveness invigorates us. The events that unfold from their bold moves, often culminating in successful outcomes, make for gripping narratives. Perhaps most important, we turn to accounts of their deeds for lessons that we can apply in our own careers.

But this focus on what a leader does is misplaced. That’s because moves that work in one context often make little sense in another, even at the same company or within the experience of a single leader.

So where do we look for lessons? A more productive, though more difficult, approach is to focus on how a leader thinks—that is, to examine the antecedent of doing, ...