August 2025
Beginner to intermediate
272 pages
4h 11m
English
Content preview from HBR Guide to Retaining Your Best People
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Chapter 12 Do You Tell Your Employees You Appreciate Them?
by Jack Zenger and Joseph Folkman
The research is clear: Employee recognition—when done well—has huge payoffs. According to the data we collect on leaders across industries, every measure of morale, productivity, performance, customer satisfaction, and employee retention soars when managers regularly provide recognition.
And yet there are many leaders out there who fail to do it frequently or skillfully. In fact, the most common complaint that we hear about managers is that they fail to convey appreciation. One survey, conducted at a health-care company, found that 29% of employees reported not having received any recognition within the past year.1
Figure 12-1 is an analysis of a subsection ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
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