June 2019
Intermediate to advanced
176 pages
3h 55m
English
Index
Action Tank, 140–141, 144, 148, 149
adaptive organizations, 62
affinity clubs, 34
Airbnb, 60–61, 101, 102, 114, 119, 121, 124
airline industry, 16, 46–47, 80, 83, 84, 127–137
Aldi, 139
Alphabet, 101
Amazon, 44–46, 51–53, 101, 119
Amazon Web Services, 97
American Airlines, 47
Anderson, Gary, 31
Apple, 15–17, 36, 101, 113–115, 120, 124
assumptions, reexamining, 40
Auction House, 107
automation-enabled services, 34
Banco Santander-Chile, 127
Banefe, 127
Benzac, 85
Berger, Jacques, 140
Best Data, 15
beta tests, ...