December 2025
Beginner
1472 pages
27h 42m
English
by Paul Leonardi
If one universal law regarding the adoption of new technologies existed, it would be this: People will use digital tools in ways you can’t fully anticipate or control. The arrival of generative AI-based technologies using large language models (LLMs) such as ChatGPT and Bard raises a critical question for leaders in all types of organizations: How can you manage employees when the capabilities at their fingertips are constantly changing and the effects of those changes are unpredictable?
Two characteristics of generative AI make this problem more challenging than it was with previous digital solutions. First, ChatGPT is one of the most widely diffused and fastest-adopted products ...
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