HBR's 10 Must Reads Boxed Set (Updated + Expanded, 6 Books)

10

How to Lead in the Stakeholder Era

by Hubert Joly

In June 2020, I traveled back to Minneapolis for my final board meeting as chairman of Best Buy. As I drove down Hennepin Avenue, storefronts were boarded up on each side of the street. The city was still scarred from the riots and protests that followed the killing of George Floyd that May. Around the same time, forest fires were raging across Australia and, once again, in California. A few months earlier, a new virus had been identified, unleashing a pandemic that was spreading across the world.

The past year has heightened a realization that had started to gain ground prior to the devastation of 2020: Business does not exist in a vacuum. Even before the onset of the Covid-19 pandemic, a ...