Jerome Pineau, Director of Social Strategy Consulting, Lithium
Do you know what this is (see Figure 9.1)? Neither will anyone in another 10 years at most. But in 1986, this 300-baud modem was my life line and, at times, my bread and butter. Even before my first job, I surfed IRC. I hung out on various special interest bulletin boards (BBS) until the wee hours of the night. Early on, I joined a small, exclusive, poorly understood community of programmers and computer geeks. When Prodigy came out, I signed up immediately. And for years, I lived on AOL, CompuServe, and ICQ instant messenger.