Amway’s President on Reinventing the Business to Succeed in China
by Doug DeVos
Doug DeVos is the president and co-CEO of Amway.
After the Chinese government outlawed direct selling, Amway repeatedly revised its business model to build a reputation as an honorable corporate citizen. In 2006 it received a new license, and China is now its largest market.
When the Chinese government outlawed direct selling, in 1998, Amway was already well established in China and had built a large-scale factory there. The company faced a big decision: Should we pull up stakes, or could we find a new way to sell?
We chose the latter course, and in the decade that followed, Amway China revised its sales model five times to meet changing regulations. Today ...