Chapter 3. CEO LESSONS: On Pixie Dust, Decision Making, Candor, and Going Public

Mike was naturally upset when he found out that Charlie, James, and I had asked the Board of Directors to hire a new CEO. Mike confronted me about why we wanted him out. I told him it was time to have someone more experienced running the company. He replied that he had plenty of experience from being CEO at his previous company. That's when I said what I really thought: "Good CEOs have magic pixie dust that they can sprinkle on problems to make them go away. You don't have any pixie dust."

That just pissed Mike off. I was only a few years out of college and had never been a manager, much less a CEO, and I was trying to get him fired because he didn't have pixie dust. ...

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