April 2025
Intermediate to advanced
240 pages
3h 33m
English
Content preview from How to Deal with Difficult People, 2nd Edition
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About the Author
Gill Hasson is a teacher, trainer and writer. She has 30 years' experience in personal development. Her expertise is in the areas of confidence and self‐esteem, communication skills, assertiveness and resilience.
Gill delivers teaching and training for education organizations, voluntary and business organizations and the public sector.
Her writing includes books on the subjects of resilience, communication skills, assertiveness, mindfulness and emotional intelligence.
Gill's particular interest and motivation is in helping people to realize their potential; to live their best life. You can contact Gill at gillhasson@btinternet.com.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.