April 2025
Intermediate to advanced
240 pages
3h 33m
English
Content preview from How to Deal with Difficult People, 2nd Edition
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7Dealing With Passive People
Most people would consider someone else's niceness, calmness and tolerance to be positive qualities that make interactions pleasant for everyone involved. For the most part, passivity deflects confrontation and conflict. But while passive people are easy‐going and easy to like, they're not always easy to deal with. Too often, rather than speak up, passive people take the path of least resistance by either avoiding or accommodating people and situations.
The trick is to be assertive with these people before you become wound up by them. You are much more able to deal with a passive person when you like them and when you view them positively, rather than when you've become irritated and impatient with them!
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