Index

A

agile methods, 76–77

Alexander, Ian F., 155, 167

assessing why project is failing, 39

B

bad news, responses to, 33–34

Baker, Dan R., 139, 173

Bennis, Warren, 102

Bierderman, Patricia Ward, 102

Boehm, Barry, 11, 139

BPM. See build process model

brainstorming, 111, 158

Brooks, Frederick P., 75–76

Brown, Norm, 76

Buede, Dennis, 49

build process model (BPM), 55, 66–68

Burlton, Roger T., 87

Bush, Marilyn W., 125

business objectives, 40

C

Cagle, Ronald B., 46

Capability Maturity Model for Software (SW-CMM), 76, 176, 185

Capability Maturity Model Integration (CMMI), 167–168, 173

Capability Maturity Model Integration for Development (CMMI-DEV), 184

Capability Maturity Model Integration for Services (CMMI-SVC), 49

CAR. See causal analysis and ...

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