CHAPTER 5

Interactive and Reflective Planning and Decision Making

Falconer Mitchell, Hanne Nørreklit, and Lars Braad Nielsen

Insights from This Case Study

Based on the ideas of pragmatic constructivism, this chapter outlines a conceptual framework showing how organizations (represented by coalitions of decision makers) can structure their planning and decision-making activities (and incorporate financial information to support them) in complex and uncertain contexts. A reflective managerial approach is outlined. This involves multipronged communication and cooperation to integrate the four dimensions of pragmatic constructivism: facts, action possibilities, values, and communications. The conceptual framework is illustrated by a case study. ...

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