October 2026
536 pages
17h 10m
Portuguese (Portugal, Brazil)
Content preview from IA do Salesforce (Portuguese Edition)
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Capítulo 11. Como usar os Workspaces do Slack para IA conversacional e colaboração
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O Slack, cuja sigla em“ ” significa “ Searchable Log of All Conversation and Knowledge” (Registro pesquisável de todas as conversas e conhecimentos), foi lançado em 2013 e, mais tarde, adquirido pela Salesforce em 2020 por US$ 27,7 bilhões. Em comparação, a Salesforce pagou US$ 15,7 bilhões pela Tableau em 2019 e US$ 8 bilhões pela Informatica em 2025. Até hoje, o Slack é a aquisição mais cara da Salesforce.
Na época da aquisição, a Salesforce apresentou o Slack como uma plataforma capaz de “tornar a vida profissional mais simples, mais agradável e mais produtiva”. O plano inicial da Salesforce era incorporar o Slack à sua visão geral do Customer 360 (C360), oferecendo às empresas uma plataforma que pudesse servir como uma única fonte de verdade para os negócios. E, agora, com a recente ascensão da era dos agentes de inteligência artificial ( ), o Slack está perfeitamente posicionado para oferecer a interface conversacional que dá suporte às pessoas que trabalham com agentes de IA (agentes), bem como entre si. O Slack foi recentemente apresentado como o “Work Operating System” (OS) definitivo, uma plataforma conversacional onde pessoas, dados, aplicativos e agentes se reúnem em um espaço de trabalho dedicado.
É claro que os agentes só são tão poderosos quanto o contexto que recebem, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.