October 2026
536 pages
17h 10m
Portuguese (Portugal, Brazil)
Content preview from IA do Salesforce (Portuguese Edition)
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Capítulo 12. Orquestraçãomultiagente e governança unificada
Este trabalho foi traduzido com recurso a IA. Agradecemos o teu feedback e comentários: translation-feedback@oreilly.com
Uma empresa inteligente baseada em agentes precisa de uma solução unificada que abranja dados, integrações, aplicativos e engajamento, para que os agentes de IA (agentes) possam raciocinar, agir, trabalhar ao lado de humanos e operar em escala. A Salesforce oferece uma variedade de soluções de produtos para construir uma empresa inteligente baseada em agentes. Já exploramos muitos desses produtos.
Nossos primeiros capítulos foram dedicados a discutir dados, bases de conhecimento e contexto, porque a qualidade dos agentes depende do acesso à informação. Exploramos o mecanismo de contexto Data 360 (D360) e o Semantic Model Builder. Descobrimos o AI Model Builder e o Tableau Next, sistemas de insights. O Salesforce Bot Builder também foi explorado em detalhes. Depois, aprendemos a criar e gerenciar agentes do Agentforce baseados nos dados e no contexto do D360, usando tanto uma abordagem sem código quanto uma com código.
Discutimos os aplicativos (apps) de Vendas, Atendimento e Marketing. Esses aplicativos do Customer 360 (C360) contêm a lógica de negócios capturada em fluxos de trabalho automatizados criados com o Salesforce Flows e código Apex. Depois, aprendemos sobre o Slack, um espaço de trabalho unificado onde as pessoas colaboram e os agentes e as pessoas trabalham juntos. Nesse capítulo, descobrimos ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.