October 2022
Intermediate to advanced
144 pages
2h 27m
English
book
Implementing ISO 9001:2015 – A practical guide to busting myths surrounding quality management systems
by Andy Nichols
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CHAPTER 2: THE ISO GUIDANCE DOCUMENTS
As part of the family of ISO 9000 documents, ISO 9004 provides guidelines to those organizations seeking to implement the requirements specified in ISO 9001.
ISO 9004 is mentioned only once within the ISO 9001 requirements and only in the introduction – something that is rarely considered by implementers. This is borne out by the numbers of the individual volumes sold by ISO – at one point ISO 9001 outsold ISO 9004 by a factor of 10:1!
Those who did obtain a copy of ISO 9004 may not have been entirely satisfied with their acquisition! Let’s briefly review the previous and current versions, since they are applicable to the ISO 9001 document that has remained substantially unchanged since the 2000 version. ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.