IntroductionQMSs: RequirementsScope (1)Normative References (2)Terms and Definitions (3)The Context of the Organization (4)Leadership (5)Planning (6)Support (7)Competence (7.2)Awareness (7.3)Communications (7.4)Documented Information (7.5)Operation (8)Operational Planning and Control (8.1)Requirements for Products and Services (8.2)Control of Externally Provided Processes, Products and Services (8.4)Production and Service Provision (8.5)Control of Non-conforming Outputs (8.7)Performance Evaluation (9)Internal Audits (section 9.2)Management Review (9.3)Improvement (10)