May 2013
Intermediate to advanced
320 pages
6h 56m
English
book
Influencer: The New Science of Leading Change, Second Edition, 2nd Edition
by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler
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Index
Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.
A
ABCD (Always Be Collecting Dots), 27–28
Ability (See Personal ability; Social ability; Structural ability)
Accountability, creating 200 percent, 178–182
Accountability in workplace, 244–245
Act Like an Influencer
bringing projects in on budget, 54
buddying up for protection, 209
deliberate practice, 134
Dragon Boat race wins, 50
flight attendant work life, 56
giving cues to change behavior, 260
making tasks easier, 279
minding data stream, 266
opinion leaders, 170, 172, 178
patient experience ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.