May 2013
Intermediate to advanced
320 pages
6h 56m
English
book
Influencer: The New Science of Leading Change, Second Edition, 2nd Edition
by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler
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7Provide Assistance
SOCIAL ABILITY
Never run after your own hat—others will be delighted to do it; why spoil their fun?
—Mark Twain
As we’ve just discussed, most of our actions are far more influenced by others than many of us imagine. That’s why influencers take care to ensure that those they want to influence are sufficiently encouraged to adopt vital behaviors. But encouragement isn’t enough. Offering a supportive smile is good, but when people need permission, information, coaching, or hands-on help, a friendly nod won’t cut it. It’s time to make use of source 4, social ability.
So we’ll start this chapter with one of our favorite examples ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.