March 2009
Intermediate to advanced
200 pages
7h 13m
English
Content preview from Information Security Management Metrics
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73
7Chapter
Attributes of
Good Metrics
Metrics serve only one purpose. We measure to manage.
Metrics, measures, and monitoring processes exist only to provide decision support.
ey serve no other purpose. e information they provide is only useful to the
extent it serves that purpose.
Given that criteria, to determine what information is needed and the required
characteristics and attributes of measuring and monitoring processes, we must
know answers to the following questions:
1. What is being managed?
2. What are the objectives?
3. What are the decisions that must be made?
4. What information is needed to make those decisions?
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.