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Appendix E: SABSA
Business Attribute Metrics
Business
Attribute Attribute Explanation
Metric
Type
Suggested
Measurement
Approach
User
Attributes
This group of attributes is
related to the user’s
experience of interacting
with the business system.
Accessible Information to which the user
is entitled to gain access
should be easily found and
accessed by that user.
Soft Search tree depth
necessary to find the
info
Accurate The information provided to
users should be accurate
within a range that has been
pre-agreed upon as being
applicable to the service
being delivered.
Hard Acceptance testing on
key data to
demonstrate
compliance with
design rules
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