Information Technology for Management, 11th Edition

CHAPTER 4Networks, Collaborative Technology, and the Internet of Things

CHAPTER OUTLINE

1. Case 4.1 Opening Case: Sony Builds an IPv6 Network to Fortify Competitive Edge
2. 4.1 Network Fundamentals
3. 4.2 Internet Protocols (IP), APIs, and Network Capabilities
4. 4.3 Mobile Networks
5. 4.4 Collaborative Technologies and the Internet of Things (IoT)
6. Case 4.2 Business Case: Google Maps API for Business
7. Case 4.3 Video Case: Small Island Telecom Company Goes Global

LEARNING OBJECTIVES

1. 4.1 Describe the different types of networks and the basic functions of business networks.
2. 4.2 Understand the purpose of IPs and APIs and compare wireless 3G, 4G, and 5G networks and how they support businesses.
3. 4.3 Describe the growth in mobile data traffic and understand the components of the mobile infrastructure including near-field communication. List the business functions that near-field communication supports.
4. 4.4 Evaluate performance improvements gained from collaborative technology and understand concept of the Internet of Things (IoT)

Introduction

Across all types and sizes of organizations, the Internet and networks have changed the way that business is conducted. Twenty years ago, computers were glorified typewriters that could not communicate with one another. If we wanted to communicate we used the telephone. Today computers constantly exchange data with each other over distance and time to provide companies with a number of significant advantages. The convergence of access technologies, cloud, ...