Introduction

Now More Than Ever: We Need to Interact and Engage

Creating outstanding online meetings, webinars, and training programs can be difficult, whether you’re a novice instructional designer or facilitator, or an expert. This has always been true. But then 2020 came along, and with it, the COVID-19 pandemic and a significant increase in remote work and virtual events.

On one hand, the events of 2020 and the years that followed helped to normalize meeting and conducting training online. For people in job roles that shifted to working remotely, online meetings became the norm. According to research by ON24, the use of webinars increased 162 percent and attendance quadrupled in 2020. And a study by the Institute for Corporate Productivity ...

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