Appendix B. iPad Troubleshooting and Care

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You’ll learn to:

  • Restart a stuck iPad

  • Back up and restore your iPad

  • Update your iPad’s software

  • Locate a lost or stolen iPad

  • Lock thieves out of your iPad

  • Find an iPad repair shop

LIKE MOST ELECTRONIC GADGETS, the iPad always works perfectly fine—until it doesn’t. Many iPad woes are common and pretty easy to fix—the battery ran all the way down, for example, and needs to charge up before iTunes recognizes your iPad. You can solve less obvious glitches by adjusting something in the Settings area, as explained in Appendix A.

But the big iPad and its Mini-Me are computers themselves, and they can exhibit bigger problems that require more than flipping a setting—and may even need the help of a technical expert. Figuring out what your tablet is trying to tell you when it’s sick is the first step in getting it back to good health. This chapter explains what to do if your iPad starts acting weird—and where to go if you can’t fix it yourself or need more info.

You’ll also find out what you can do if your iPad gets lost or stolen. With the right settings in place, you can lock out tablet rustlers and maybe even get your gadget back safe and sound.

In 2012, Apple introduced a revamped version of its AppleCare extended warranty for its prized tablet. Now dubbed AppleCare+ for iPad, this new $99 insurance policy covers a variety of potential iPad mishaps, and you’ll ...

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