Development and Design Tips
What's Inside This Chapter
Here you'll learn tips for:
- Effective development of job aids
- Thoughtful design that accounts for the users’ needs and the workplace environment
- Ways to work effectively with SMEs.
Building a Better Job Aid
Now you know a bit about the process of developing a job aid. Following that process ensures that you produce job aids that address performance gaps and have a realistic chance of improving the work that people do. But, you're probably still wondering about how to actually design a well-crafted job aid that makes the complex simple and the obtuse clear. That is the challenge—and ...