Job Aids Basics

5

Development and Design Tips

What's Inside This Chapter

        Here you'll learn tips for:

• Effective development of job aids
• Thoughtful design that accounts for the users’ needs and the workplace environment
• Ways to work effectively with SMEs.

Building a Better Job Aid

Now you know a bit about the process of developing a job aid. Following that process ensures that you produce job aids that address performance gaps and have a realistic chance of improving the work that people do. But, you're probably still wondering about how to actually design a well-crafted job aid that makes the complex simple and the obtuse clear. That is the challenge—and ...