May 2012
Beginner to intermediate
224 pages
5h 12m
English
Content preview from Key Business Solutions
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Appendix: How the tools and techniques fit into the OBTAIN process
| Sections and chapters | Tools and techniques covered |
|---|---|
| 1. Outline the problem | |
| 1.1 The problem may be big, but it should fit on one page | Problem statement |
| 1.2 The key issues you need to know to solve the problem | Value-Context-Performance-Hypotheses (VCPH) pack |
| 2. Break down the issues | |
| 2.1 Untangling the mess. | Issue tree |
| 2.2 Prioritise your workload to maximise your effort: output ratio | 2 × 2 prioritisation matrix Workplan |
| 3. Test the hypothesis | |
| 3.1 You are the doctor, the problem is your patient | Hypothesis tree |
| 4. Analyse the problem | |
| 4.1 Without data you have nothing | Data gathering |
| 4.2 Insightful interviewing | Interviewing |
| 4.3 If you want to get to the root cause of the problem, ... |
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.