Much Too Much Work
Two reservations I often hear are that the discipline would overwhelm decision makers and, anyway, why would individuals cooperate when their tacit knowledge is their most negotiable personal asset? To answer the first concern, Capgemini points out that, on average, each “business-critical” decision currently takes managers more than two weeks to make (Capgemini, 2004). If executives complain that this is insufficient, I tactfully suggest a good time-management course. As for the other concern, it needs to be explained that the type of knowledge required has already been paid for. All the employer is asking is that the experiences within their corporate context be explained. To overcome any misunderstanding and encourage generalized ...
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