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Leadership and Self-Deception, 2nd Edition by The Arbinger Institute

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19 Toward Being Out of the Box

“I do?” I searched my memory about the sessions the day before. I was sure we hadn’t talked about it.

“Yes. And so did I when I was wondering how to get out,” Lou said.

“Huh?” At that moment I was really lost.

“Think about it,” Lou replied. “As I sat there regretting how I’d acted toward my wife, my son, and my coworkers, what were they to me? In that moment, was I seeing them as people or as objects?”

“In that moment, they were people to you,” I said, my voice trailing off in thought.

“Yes. My blame, resentment, and indifference were gone. I was seeing them as they were, and I was regretting having treated them as less than that. So in that moment, where was I?”

“You were out of the box,” I said softly, almost ...

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