February 2006
Intermediate to advanced
6 pages
21m
English
Content preview from Leadership in Action: Taking Action: A Case Study in Dynamic learningBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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COMPETITIVE STRESS
CCL recently worked with the U.S. Postal Service to create a process for developing leadership in the Postal Service through action learning. Although CCL had previously used action learning with some clients and the Postal Service had experience with it as well, the project was something of an experiment for both organizations because of its scope and scale.
The Postal Service delivers more than 200 billion pieces of mail each year—more than 40 percent of the world's mail. With annual revenue of about $66 billion and a workforce of about 770,000, the Postal Service is the eleventh-largest domestic enterprise in terms of revenue and the second-largest civilian employer in the nation.
Postal Service executives have received ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.