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Foreword by Marshall Goldsmith
1. Business Breakthroughs Deliver Surprise
2. The Power of Surprise
3. Leapfrogging to Breakthroughs
4. Listen: Start with Yourself, Not the Market
5. Explore: Go Outside to Stretch the Inside
6. Act: Take Small Simple Steps, Again and Again and Again
7. Persist: Take the Surprise Out of Failure
8. Seize: Make the Journey Part of the (Surprising) Destination
9. Bring It Home
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