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Learn Odoo
book

Learn Odoo

by Greg Moss
October 2019
Beginner to intermediate
504 pages
12h 57m
English
Packt Publishing
Content preview from Learn Odoo

Automating calls with VoIP integration

If you have a sales team that has to make or take calls on a frequent basis, the built-in VoIP integration in Odoo Enterprise can be a real time-saver. Instead of your sales team having to look up incoming calls within Odoo manually, Odoo's VoIP integration will automatically locate the contact within Odoo when the call comes in.

Unlike other Enterprise options, if you are installing VoIP in an Enterprise installation yourself, you will need to add the Odoo VOIP application:

Using the VoIP module to play calls is easy. You can bring up the dialing panel by clicking on the small phone icon in the top-center ...

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Publisher Resources

ISBN: 9781789536898